Fairhaven Lodge

Fairhaven Lodge provides personal care for up to 25 people aged 65 and over living with dementia. At inspection, 23 people were residents at the home. The provider has made improvements to ensure safe care delivery. Staff are recruited safely and sufficient numbers are on duty to meet people's needs. A relative described their mother as receiving "amazing professional care," though noting that more full-time staff would be beneficial given wider staff shortages in the sector.

The registered manager has created an open and inclusive culture that prioritises people's needs. Relatives praise the manager as "an asset" who demonstrates genuine care for residents.