Drakes Place

The following is CQC's published account of its assessment, published 3 April 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 20 February to 11 March 2025. The service is a residential service providing support to up to 26 adults living with physical disabilities, people with a learning disability and autistic people. At the time of the assessment, 24 people were living at the service. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice, and independence. The service is larger than current best practice recommendations. However, the size of the service having any negative impact on people was lessened as the service was being delivered within 3 separate houses. We undertook this assessment due to the age of the rating. At our last inspection the service was rated good, at this assessment the service has remained good. The service had a learning culture. There were systems in place to review incidents and share any learning. People were protected and kept safe. Staff knew people well and understood any risks. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training to maintain high-quality care. The service supported people with their rights around consent and respected these when delivering person-centred care. People were involved in day to day decisions about their care. There were systems in place to monitor and improve the quality of care. Leaders and staff had a shared vision and culture based on listening, learning and trust.