Clifton Lodge

Balmoral Road, Westcliff On Sea, Essex, SS0 7DB

Care Type

Nursing Care

Assessment date

10 October 2024

Provider

Essex Partnership University NHS Foundation Trust

Beds

35 beds

About Clifton Lodge

Clifton Lodge is a nursing care home in Southend-on-Sea, providing care for older people, including those living with dementia. Further detail on the service can be found in the findings below.

Clifton Lodge is a residential care home providing nursing and personal care for up to 35 older people, including those living with dementia. The accommodation is spacious, set on one level, with communal areas, individual rooms and enclosed gardens.

Inspectors found the home was performing well, with staff now assessing and managing risks safely and the registered manager having good oversight in place. Previous breaches of regulations had been resolved. People and their relatives spoke positively about the care, describing staff as professional and caring, and observations showed people were included and listened to.

Source: CQC assessment, 6 February 2025

Specialist Care

DementiaMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 35 places — this is not a vacancy count
Registration checked: Registered · SS0 7DB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 6 February 2025. Assessment date recorded: 10 October 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 6 February 2025. References to “we” mean CQC. It describes findings at that time.

Clifton Lodge is a residential care home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. Clifton Lodge is a care home with nursing care. CQC regulates both the premises, and the care provided, and both were looked at during this inspection. Clifton Lodge provides accommodation for up to 35 older people including those living with dementia. The accommodation is set on 1 level and is spacious with different areas for people to meet, individual rooms and enclosed gardens to access. There were a total of 34 people living at the service at the time of our assessment. We carried out our on-site assessment on 9 January 2025, off site assessment activity started on 7 January 2025 and ended on 22 January 2025. The assessment was completed to follow up on the last assessment to see if improvements had been made. We found the service had made improvements and are no longer in breach of regulations. Staff now assessed and managed risks to people safely. The registered manager now had systems in place to monitor the service and provide good oversight to monitor and improve outcomes for people. This assessment was unannounced.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Clifton Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Clifton Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Clifton Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Clifton Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees