Cliffdale Rest Home

Shrewsbury Road, Pontesbury, Shrewsbury, Shropshire, SY5 0QD

01743790261

Care Type

Residential Care

Inspection date

3 March 2020

Provider

Cliffdale Limited

Beds

27 beds

About Cliffdale Rest Home

Cliffdale Rest Home is a residential care home in Shropshire, offering personal care and support to older people. Details of the most recent CQC inspection findings are set out below.

Cliffdale rest home provides personal care to 22 residents, with capacity for up to 27 older people. The home supports residents with tasks related to personal hygiene and eating, alongside wider social care provision.

During inspection, governance systems were found to have gaps in ensuring compliance with health and safety regulations. The provider took immediate action to make the building safe, though they need to strengthen their approach to maintaining ongoing regulatory compliance. Risks to people's safety were assessed and mitigated appropriately to prevent harm.

Source: CQC inspection report, 25 April 2020

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · SY5 0QD

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 April 2020. Latest inspection date recorded: 3 March 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Cliffdale Rest Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Cliffdale Rest Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Cliffdale Rest Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Cliffdale Rest Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees