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Claremont Nursing HomeNorfolk

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Rated:Requires ImprovementNursing

Claremont Nursing Home

Claremont House and Lodge, 20a Yarmouth Road, Caister-on-Sea, Great Yarmouth, Norfolk, NR30 5AA
01493377041
Care Type

Nursing Care

Assessment date

2 January 2025

Provider

Healthcare Homes Group Limited

Beds

52 beds

About Claremont Nursing Home

Claremont Nursing Home is a nursing home in Norfolk, providing nursing and personal care for people with nursing needs. Further detail on the CQC's most recent findings is set out below.

Claremont Nursing Home provides nursing and personal care for up to 52 people, including those with nursing needs. At the time of the CQC's assessment around 30 people were living there. The home is rated Requires Improvement overall, having previously been rated inadequate.

Inspectors found ongoing breaches in governance, with frequent changes in management affecting consistency of systems. Care plans were not always person-centred, and some people did not receive medicines on time. However, people and relatives spoke positively about staff, feeling safe and well cared for, and staff were recruited safely and understood safeguarding procedures.

Source: CQC assessment, 3 July 2025

Specialist Care

DementiaOlder peoplePhysical disabilities

Facilities & Amenities

En-suite RoomsDining RoomCommunal LoungeGardenActivities Programme

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
52 places — this is not a vacancy count
Registration checked
Registered · NR30 5AA

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 3 July 2025. Assessment date recorded: 2 January 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 3 July 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 20 January 2025 to 24 February 2025. We completed site visits on 20 January 2025 and 22 January 2025. Claremont Nursing Home is a nursing home providing accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The service is registered for 52 people, at the time of our assessment, there were 30 people living at the service and 1 hospital admission. The service was last inspected in January 2023 and rated inadequate. We identified breaches of regulations relating to safe care and treatment, safeguarding, staffing and good governance. This assessment was conducted to follow up on their action plan. Whilst we saw some improvements, not enough improvements have been made and they were still in breach of regulation for good governance There had been a high turnover of management since our last inspection, therefore, this meant some systems and processes had not been consistently implemented. The current manager was new to that role and had not registered with the CQC at the time of the inspection. We found that people’s care plans were not always person-centre and consistent. People did not always receive their prescribed medicines due to medicines not being obtained a timely manner. However, people felt safe living at Claremont nursing home. They spoke highly of the staff. Staff were recruited safely. Staff understood safeguarding procedures and their role within this.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Claremont Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Claremont Nursing Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Claremont Nursing Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Claremont Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Claremont House and Lodge, 20a Yarmouth Road, Caister-on-Sea, Great Yarmouth, Norfolk, NR30 5AA

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Claremont Nursing Home

CQC overall rating

Requires Improvement

Assessment date: 2 January 2025

View full inspection report
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