Carisbrooke House

The following is CQC's published account of its assessment, published 27 March 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 9 February to 3 March 2026.

This is the first assessment of this service. The assessment was carried out due to information of risk that had been shared with the Care Quality Commission (CQC).

Carisbrooke House is a residential care home providing personal care to up to 8 people living with a learning disability and autistic people. Accommodation is provided over 2 floors, with each person having their own apartment within the building, consisting of a living area, kitchen, bedroom and bathroom.

At the time of the assessment, 6 people were residing at Carisbrooke House, 2 of which were receiving a regulated activity.

We assessed the service against the ‘Right Support, Right Care, Right Culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

Leaders were visible, knowledgeable and supportive and helped staff develop in their roles. People were supported to access the community. Staff worked effectively with healthcare partners to ensure people received the support they wanted and needed.

Although staff appeared to know people living at the service well, care plans were not always kept up to date with the most relevant information. We shared these findings with the provider who took action to ensure that care plans were up to date. Systems and processes in place did not highlight this, nor did they look at themes, trends and lessons learnt to mitigate future risks.

The provider was in breach of the legal regulation relating to good governance.

We have asked the provider for an action plan in response to the concerns found at this assessment.