Bings Hall

Chelmsford Road, Felsted, Dunmow, Essex, CM6 3EP

01371820544

Care Type

Residential Care

Assessment date

3 June 2025

Provider

Family First Residential Care Homes Ltd

Beds

17 beds

About Bings Hall

Bings Hall is a residential care home in Essex, offering support to older people, including some living with dementia. The findings below set out the CQC's most recent assessment of the service.

Bings Hall is a residential care home in Sudbury providing support to up to 17 older people, some living with dementia. Since the previous inspection, when it was rated Requires Improvement, the CQC found the home had made progress on managing risks, gaining consent to care, the environment and governance, and is no longer in breach of regulation. It is now rated Good.

Inspectors found people received safe, well-organised care from staff who knew their needs, with good teamwork and communication. Care plans involved people and relatives, and links with health professionals were positive. Staff felt supported, and the registered manager was well regarded for an open, approachable style, with people and relatives describing the home as welcoming and homely.

Source: CQC assessment, 12 November 2025

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 17 places — this is not a vacancy count
Registration checked: Registered · CM6 3EP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 12 November 2025. Assessment date recorded: 3 June 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 12 November 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 31 July to 25 Sept 2025.
Bings Hall is a residential service providing support to older people, some of whom may be living with dementia. The service can accommodate up to 17 people. At the time of our visit to the service, 17 people were living at the service.
At out last inspection (report published 17 June 2024) we found breaches in regulation and rated the service Requires Improvement. At this inspection we found improvements has been made relating to the management of risks, consent to care, the environment and governance. The provider is no longer in breach of regulation and the service is now rated Good.
People received safe care and were supported by a staff team that knew and understood their needs well. Staff managed risks related to the delivery of people’s care. Information regarding changes in people’s needs, incident and accidents, and any feedback following events was shared via consistent communication and teamwork.
People’s needs in relation to their health and wellbeing were assessed and reviewed. People, relatives and staff all contributed to care plans, risk assessments and ensuring that people were at the centre of their care. The team had positive relationships with other healthcare professionals and partner agencies.
Staff felt supported in their work. They were provided with a range of training and opportunities to share feedback on their experiences of working at the service.
The provider had a quality assurance system in place. Feedback was actively sought and acted upon by the registered manager. There was an open and transparent culture at the service, where complaints and any untoward events were used as learning opportunities.
The registered manager was highly thought of by both people living at the service, relatives and staff. They were described as supportive and approachable.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Bings Hall's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bings Hall, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Bings Hall, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Bings Hall's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees