Beaufort Grange

Beaufort Grange provides nursing care to up to 74 people, with 58 residents at the time of inspection. Care plans lacked important details for some individuals, such as catheter care instructions and equipment guidance for staff. While staff received moving and handling training, one person was observed supporting a resident unsafely and contrary to their training. The service generally provided good support, though feedback indicated certain times of the day felt particularly busy with staff managing multiple demands. People described staff as 'nice' and felt supported, and the staff team appreciated the workplace and collegial support, though some raised concerns about management responsiveness to issues.

Medicines were administered safely by trained staff, though some records needed improvement regarding application instructions for topical creams and guidance on when residents might need their angina spray. Residents received support to make daily decisions, but documentation of best interest decisions related to covert medicines administration was not in place as required.