Aster House

141 Sunderland Road, Forest Hill, London, SE23 2PX

02086130310

Care Type

Residential Care

Inspection date

9 February 2022

Provider

Aster House Healthcare Limited

Beds

12 beds

About Aster House

Aster House is a residential care home in Lewisham that supports people with mental health needs. Further detail on the service, based on the most recent CQC inspection, is set out below.

Aster House is a care home providing accommodation and support for up to 12 people with mental health needs. The service occupies an adapted residential property spread across three floors, and was at full capacity with 12 residents at inspection.

The home had implemented clear measures to manage COVID-19 risks, with guidance displayed at the entrance directing staff and visitors to follow government protocols on personal protective equipment. Staff had received training on infection control and COVID-19, and demonstrated understanding of relevant health and safety procedures. These practices reflected the service's commitment to maintaining a safe environment for residents and visitors.

Source: CQC inspection report, 1 July 2022

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · SE23 2PX

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 September 2019. Latest inspection date recorded: 9 February 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Aster House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Aster House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Aster House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Aster House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees