Ashley Gardens Care Centre

419 Sutton Road, Maidstone, Kent, ME15 8RA

01622761310

Care Type

Nursing Care

Assessment date

6 March 2024

Provider

Healthcare Homes (LSC) Limited

Beds

89 beds

About Ashley Gardens Care Centre

Ashley Gardens Care Centre is a nursing home in Kent, providing personal and nursing care to older and younger adults, including people living with dementia. The findings below set out the CQC's most recent assessment of the service.

Ashley Gardens Care Centre, in Kent, is a residential nursing home providing personal and nursing care to up to 89 people, including older and younger adults living with dementia or nursing needs. The CQC rated the service Good overall, a significant improvement from its previous requires improvement rating, which had included inadequate safety findings and placement in special measures.

Inspectors found risk assessments, staffing levels, medicines management and audit processes had all improved considerably. People told the CQC they felt safe, were involved in their care planning and were supported by staff who were friendly and respectful. The home was described as clean, well maintained, with good food and drink provision throughout the day.

Source: CQC assessment, 23 May 2024

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 89 places — this is not a vacancy count
Registration checked: Registered · ME15 8RA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 23 May 2024. Assessment date recorded: 6 March 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 23 May 2024. References to “we” mean CQC. It describes findings at that time.

Ashley Gardens Care Centre is a residential nursing home providing personal and nursing care and treatment of disease, disorder or injury to up to 89 people. The service provides support to older and younger adults with dementia needs and nursing needs. We carried out the on and off-site responsive assessment due to concerns on 25 March 2024, which concluded on 15 April 2024. We spoke with people and relatives about their experience of the service. We assessed 79 evidence categories within the quality statements which are detailed within the key questions within this assessment report. At our last inspection (published 25 January 2023) the service was rated requires improvement overall with inadequate in safe, and there were three breaches of legal requirements. The service was placed in special measures. At the last inspection concerns related to medicines management, risk assessments, staffing levels, accident and incident reporting and audit processes. We looked at all these areas during this assessment and found improvements had been made and the service was no longer in special measures. Risk assessments were more comprehensive, staffing levels had improved, medicines were well managed, accidents and incidents had been reported and investigated and audit processes were robust.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Ashley Gardens Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashley Gardens Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ashley Gardens Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ashley Gardens Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees