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89 Hampton Road East
Residential Care
7 January 2025
Consensus Support Services Limited
7 beds
About 89 Hampton Road East
89 Hampton Road East is a residential care home in Hounslow, providing accommodation and personal care for adults with a learning disability. The findings below set out what the CQC observed during its most recent inspection.
89 Hampton Road East is a care home providing accommodation and personal care for up to seven adults with a learning disability, without nursing support. The CQC found the service performing well, meeting the principles of right support, right care, right culture, and rated it Good overall.
Inspectors found staff knew people well, communicated effectively even with those who could not use words, and supported independence and choice in the least restrictive way. People took part in activities reflecting their interests, and relatives felt confident their family members were safe, well cared for and had a good quality of life.
Source: CQC assessment, 24 February 2025
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 7 places — this is not a vacancy count
- Registration checked
- Registered · TW13 6JB
Registered care categories
Caring for adults under 65 yrs; Learning disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 24 February 2025. Assessment date recorded: 7 January 2025.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 24 February 2025. References to “we” mean CQC. It describes findings at that time.
89 Hampton Road East is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. 89 Hampton Road East is a care home without nursing care. CQC regulates both the premises, and the care provided, and both were looked at during this inspection. The service is for up to 7 adults with a learning disability. At the time of our assessment, 7 people were living at the service. Date of assessment: 11 and 12 February 2025. We carried out an unannounced visit to the service on 11 February and spoke with relatives of people who lived at the service on 12 February 2025. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The provider demonstrated they were meeting the principles of right support, right care, right culture. People were treated as individuals and able to make choices about their lives. The staff knew people well and had good relationships with them. Not everyone could use words to communicate. The staff found ways to ensure people were able to understand them and be understood. The staff supported people in the least restrictive way and promoted their independence. Staff understood ways to ensure people felt supported and safe which reflected their individual needs.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting 89 Hampton Road East, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit 89 Hampton Road East, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund 89 Hampton Road East's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
89 Hampton Road East, Feltham, Middlesex, TW13 6JB

89 Hampton Road East
CQC overall rating
Assessment date: 7 January 2025
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