5 Whitby Road Care Home

5 Whitby Road, Pickering, North Yorkshire, YO18 7HD

01751473369

Care Type

Residential Care

Inspection date

27 January 2022

Provider

North Yorkshire Council

Beds

37 beds

About 5 Whitby Road Care Home

5 Whitby Road Care Home brings a warm, homely feel to residential care in North Yorkshire, offering older people a safe and supportive place to call home. With a CQC rating of Good, families can feel confident that their loved ones are in capable, caring hands. The dedicated team here understands how important this decision is, and they work hard to make sure every resident feels comfortable, respected, and genuinely valued.

The care home provides personal care for up to 37 older people, including those living with dementia, across two separate wings. At inspection, 25 residents were living at the service, with one wing specializing in dementia care.

Staff maintained strong infection control practices, including comprehensive cleaning schedules and adequate supplies of PPE such as aprons, gloves and masks. Additional screening checks were completed for people entering and leaving the service. Regular COVID-19 testing was in place for both staff and residents.

The home supported people and relatives to maintain contact using technology, with risk assessments regularly updated to reflect visiting guidance, ensuring people could safely spend time with loved ones.

Source: CQC inspection report, 25 February 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 37 places — this is not a vacancy count
Registration checked: Registered · YO18 7HD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 August 2019. Latest inspection date recorded: 27 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read 5 Whitby Road Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 5 Whitby Road Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit 5 Whitby Road Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund 5 Whitby Road Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees