20 Towngate East

Market Deeping, Peterborough, Lincolnshire, PE6 8DR

01778342091

Care Type

Residential Care

Inspection date

19 September 2019

Provider

Voyage 1 Limited

Beds

8 beds

About 20 Towngate East

20 Towngate East is a residential care home in Lincolnshire, providing personal and nursing care for people with learning disabilities in an adapted house setting. Details of the Care Quality Commission's most recent findings are set out below.

The home provides personal and nursing care for up to eight people with learning disabilities in an adapted house setting. Residents have their own bedrooms and access to shared facilities including a large garden. Staff treat people with kindness and compassion, creating a happy family atmosphere where residents and staff care about each other and enjoy spending time together.

The service supports people to live meaningful lives with control, choice and independence through person-centred care. Systems are in place to protect residents from abuse and investigate concerns, with risks linked to people's care regularly assessed and monitored.

Source: CQC inspection report, 10 October 2019

Specialist Care

Learning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · PE6 8DR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 October 2019. Latest inspection date recorded: 19 September 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read 20 Towngate East's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 20 Towngate East, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 20 Towngate East, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 20 Towngate East's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees