2-3 Orchard Close
Residential Care
21 August 2018
Certitude Trading Limited
14 beds
About 2-3 Orchard Close
Located on Rodney Road in Redbridge, this 14-bed residential care home is operated by Certitude Trading Limited. It provides care for older people, younger adults, and individuals with mental health needs, offering a small-scale environment within an East London setting.
The home received a Good rating from the Care Quality Commission following inspection in August 2018. Its compact size means residents may benefit from a more personalised approach to care, with staff able to know individuals well.
The combination of services—supporting both older residents and younger adults with varying care needs—indicates the home's experience in managing diverse client groups. Being situated in the Redbridge area provides access to local NHS services and community facilities in that part of London.
Specialist Care
5 Questions to Ask on Your Visit
When visiting 2-3 Orchard Close, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit 2-3 Orchard Close, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund 2-3 Orchard Close's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
2 & 3 Orchard Close, Rodney Road, London, E11 2DE
2-3 Orchard Close
CQC overall rating
CQC rating published: 21 August 2018
Helpful Guides
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