
About Highbank
Highbank is a care home for older people located in Dalkeith, in the Midlothian council area. Operated by Midlothian Council, the home provides 40 beds and is regulated by the Care Inspectorate, Scotland's independent care regulator. At its most recent inspection in January 2025, Highbank achieved an average grade of Good, scoring 4.4 out of 6 on the Care Inspectorate's grading scale.
The home supports a wide range of care needs, making it suitable for individuals with varying and complex requirements. Specialisms include dementia, frailty, physical disability, mental health conditions, neurological conditions, acquired brain injury, and alcohol related brain injury, including Korsakoff's syndrome. The team also supports residents with sensory impairments such as hearing and visual impairment.
This broad range of specialisms reflects Highbank's capacity to care for residents with multiple and complex needs, offering families in Midlothian and the surrounding area a well-rounded local care option.
Care Inspectorate Grades
Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).
Care & Support Provided
Location
9a Bonnyrigg Road, Eskbank, Dalkeith, EH22 3EY
5 Questions to Ask on Your Visit
When visiting Highbank, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Highbank, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
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