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FlorabankHaddington
Older People24 beds

Florabank

18 Florabank Road, Haddington, EH41 3LR

About Florabank

Florabank is a residential care home for older people located in Haddington, East Lothian, operated by Florabank Home Limited. With 24 beds, it is a smaller, community-focused setting that received a grade of Good (4 out of 6) from the Care Inspectorate at its most recent inspection in September 2025, reflecting a solid standard of care and service delivery.

The home supports a range of needs, including dementia, frailty, physical disability or illness, and palliative and end of life care. Florabank also caters for residents with sensory impairments, including hearing and visual impairment, making it a versatile option for older people with varied and complex care requirements.

Situated in the historic market town of Haddington, Florabank offers a familiar, local setting for residents and families across East Lothian. Its relatively small size allows for a personalised approach to care within a settled, homely environment.

Last Inspection
9 September 2025

Care Inspectorate Grades

Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).

Wellbeing Support
How well do we support people's wellbeing?
Very Good5
Care Planning
How good is our care and support planning?
Good4
Setting
How good is our setting?
Good4
Staff Team
How good is our staff team?
Good4
Leadership
How good is our leadership?
Good4
View Full Report on Care Inspectorate

Care & Support Provided

Hearing impairmentOlder people - dementiaOlder people - frailtyPalliative and end of life carePhysical disability or illnessVisual impairment

Location

18 Florabank Road, Haddington, EH41 3LR

5 Questions to Ask on Your Visit

When visiting Florabank, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Florabank, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?
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