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Douglas View Care HomeHamilton
Older People101 beds

Douglas View Care Home

William Street, Hamilton, ML3 9AX

About Douglas View Care Home

Douglas View Care Home is a large care home for older people located in Hamilton, South Lanarkshire, operated by HC-One Limited. With 101 beds, it is one of the more substantial care homes in the area. At its most recent Care Inspectorate inspection in May 2024, Douglas View achieved an average grade of Very Good, scoring 4.6 out of 6, reflecting a strong standard of care and service delivery.

The home supports a wide range of needs, including dementia, frailty, physical disability or illness, palliative and end of life care, learning difficulties, hearing and visual impairment, and alcohol related brain injury. This breadth of specialism means Douglas View is well placed to support residents with complex or changing care needs.

Families considering Douglas View can take confidence from its consistently strong inspection results and the comprehensive range of care services available within a single, well-resourced setting.

Last Inspection
23 May 2024

Care Inspectorate Grades

Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).

Wellbeing Support
How well do we support people's wellbeing?
Very Good5
Care Planning
How good is our care and support planning?
Good4
Setting
How good is our setting?
Good4
Staff Team
How good is our staff team?
Very Good5
Leadership
How good is our leadership?
Very Good5
View Full Report on Care Inspectorate

Care & Support Provided

Alcohol related brain injuryHearing impairmentLearning difficultiesOlder people - dementiaOlder people - frailtyPalliative and end of life carePhysical disability or illnessVisual impairment

Location

William Street, Hamilton, ML3 9AX

5 Questions to Ask on Your Visit

When visiting Douglas View Care Home, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Douglas View Care Home, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?
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