
Crail / Wilson Houses Small Group Living Services
About Crail / Wilson Houses Small Group Living Services
Crail / Wilson Houses Small Group Living Services is a learning disabilities care home located in Kilmarnock, within the South Ayrshire council area. Operated by Hansel Alliance, the service provides accommodation across 27 beds and has achieved a grade of Good (averaging 4.2 out of 6) from the Care Inspectorate at its most recent inspection in March 2026.
The home specialises in supporting individuals with a range of complex needs, including autism spectrum disorders, learning difficulties, physical disability or illness, and visual impairment. The service also supports older people living with dementia or frailty, and provides palliative and end of life care, reflecting a broad and person-centred approach to meeting diverse care needs.
Operating as a small group living model, Crail / Wilson Houses aims to provide a homely, community-based environment for residents. Hansel Alliance is a well-established provider of specialist support services across Ayrshire.
Care Inspectorate Grades
Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).
Care & Support Provided
Location
Hansel Alliance, Hansel Village, Broad Meadows, Kilmarnock, KA1 5PU
5 Questions to Ask on Your Visit
When visiting Crail / Wilson Houses Small Group Living Services, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Crail / Wilson Houses Small Group Living Services, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
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