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Carolton CareNairn
Older People22 beds

Carolton Care

53 Seabank Road, Nairn, IV12 4EY

About Carolton Care

Carolton Care is a residential care home for older people located in Nairn, in the Highland council area. Operated by Carolton Care Ltd, the home provides accommodation for up to 22 residents. At its most recent Care Inspectorate inspection in December 2024, Carolton Care achieved an average grade of Good, scoring 4.2 out of 6 on the regulator's quality scale.

The home supports residents with a range of needs, including dementia, frailty, physical disability or illness, and mental health conditions. The team is also experienced in caring for residents with sensory impairments such as hearing and visual impairment, and provides compassionate palliative and end of life care for those in their final stages of life.

With 22 beds, Carolton Care offers a smaller, more intimate setting, which can be particularly beneficial for residents who benefit from a close-knit, familiar environment in a welcoming Highland town.

Last Inspection
19 December 2024

Care Inspectorate Grades

Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).

Wellbeing Support
How well do we support people's wellbeing?
Good4
Care Planning
How good is our care and support planning?
Good4
Setting
How good is our setting?
Good4
Staff Team
How good is our staff team?
Very Good5
Leadership
How good is our leadership?
Good4
View Full Report on Care Inspectorate

Care & Support Provided

Hearing impairmentMental health problems (other than dementia)Older people - dementiaOlder people - frailtyPalliative and end of life carePhysical disability or illnessVisual impairment

Location

53 Seabank Road, Nairn, IV12 4EY

5 Questions to Ask on Your Visit

When visiting Carolton Care, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Carolton Care, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?
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