About Balcarres
Balcarres is a care home for older people located in Dundee, operated by HC-One No. 1 Limited. The home provides accommodation for up to 35 residents and achieved an average grade of Very Good (5.2 out of 6) at its most recent Care Inspectorate inspection in January 2026, reflecting a strong commitment to quality care.
The home supports residents with a range of complex and specialist needs, including dementia, frailty, Korsakoff's syndrome, and other neurological conditions. Balcarres also provides palliative and end of life care, ensuring that residents and their families receive compassionate, dignified support during this important stage of life.
With its specialist expertise across multiple care needs and a consistently high Care Inspectorate rating, Balcarres offers families in Dundee and the surrounding Dundee City area a reassuring choice for older people who require attentive, person-centred residential care.
Care Inspectorate Grades
Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).
Care & Support Provided
Location
64 Albany Road, Broughty Ferry, Dundee, DD5 1NW
5 Questions to Ask on Your Visit
When visiting Balcarres, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Balcarres, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
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