Skip to main content
Placeholder image for Action for Children - Hillcrest
Action for Children - HillcrestStornoway
Children & Young People

Action for Children - Hillcrest

Stornoway

About Action for Children - Hillcrest

Action for Children - Hillcrest is a children and young people's care service located in Stornoway, in the Na h-Eileanan Siar council area of the Western Isles. The service is operated by Action for Children, a well-established national charity with extensive experience in supporting children and families across the UK. At its most recent inspection in March 2026, the Care Inspectorate awarded the service an average grade of Good (4 out of 6), reflecting a solid standard of care and support.

The service provides general care for children and young people, offering a nurturing environment where residents can receive the support they need. Action for Children brings a strong values-led approach to its work, focusing on the wellbeing and development of the young people in its care.

Situated in Stornoway, the main town of the Western Isles, the service benefits from a community setting that supports young people's connections to local life and services.

Last Inspection
17 March 2026

Care Inspectorate Grades

Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).

Wellbeing Support
How well do we support people's wellbeing?
Good4
Care Planning
How good is our care and support planning?
Good4
Setting
How good is our setting?
Good4
Staff Team
How good is our staff team?
Good4
Leadership
How good is our leadership?
Good4
View Full Report on Care Inspectorate

5 Questions to Ask on Your Visit

When visiting Action for Children - Hillcrest, consider asking...

  1. 1.How do you support young people to maintain contact with their family?
  2. 2.What education and skills development is available?
  3. 3.How do you handle situations where a young person is distressed or at risk?
  4. 4.How are young people involved in decisions about their own care?
  5. 5.What does the transition plan look like as a young person approaches adulthood?

5 Things to Look For on Your Visit

When you visit Action for Children - Hillcrest, look out for...

  1. 1.Does the environment feel homely and age-appropriate, not institutional?
  2. 2.Do staff interact with young people as individuals, not just service users?
  3. 3.Is there evidence of personalisation -- young people's own belongings, artwork, choices?
  4. 4.Do young people seem comfortable and relaxed around staff?
  5. 5.Is the atmosphere positive and nurturing, or tense and controlled?
New

Have a question about this care home?

Ask in our Community Forum and get a real answer from someone who's been through it.

Share what's on your mind

Find Out If Action for Children - Hillcrest Is Right for You

Start the conversation and request a callback from this home.

A free daily companion for someone with dementia

Shows the date, weather, family photos, and a daily question. Set up in 10 minutes.

Free foreverNo appNo hardware
Create a free profile