ACAD Close Support Service

Dumfries

About ACAD Close Support Service

ACAD Close Support Service is a children and young people's care service located in Dumfries, within the Dumfries & Galloway council area. It is operated by Applied Care & Development Limited and has achieved an average grade of Very Good (5 out of 6) from the Care Inspectorate at its most recent inspection in March 2024, reflecting a strong standard of care delivery.

The service provides general care for children and young people, offering close support tailored to the individual needs of those in its care. This type of provision is designed to offer structured, nurturing support in a setting that prioritises the wellbeing and development of each young person.

As a close support service, ACAD plays an important role in supporting children and young people in the Dumfries area. Its strong Care Inspectorate rating gives families and placing authorities confidence in the quality of care provided.

Last Inspection

21 March 2024

Care Inspectorate Grades

Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).

Wellbeing Support

How well do we support people's wellbeing?

Very Good5

Care Planning

How good is our care and support planning?

Very Good5

Setting

How good is our setting?

Very Good5

Staff Team

How good is our staff team?

Very Good5

Leadership

How good is our leadership?

Very Good5

View Full Report on Care Inspectorate

5 Questions to Ask on Your Visit

When visiting ACAD Close Support Service, consider asking...

1.How do you support young people to maintain contact with their family?
2.What education and skills development is available?
3.How do you handle situations where a young person is distressed or at risk?
4.How are young people involved in decisions about their own care?
5.What does the transition plan look like as a young person approaches adulthood?

5 Things to Look For on Your Visit

When you visit ACAD Close Support Service, look out for...

1.Does the environment feel homely and age-appropriate, not institutional?
2.Do staff interact with young people as individuals, not just service users?
3.Is there evidence of personalisation -- young people's own belongings, artwork, choices?
4.Do young people seem comfortable and relaxed around staff?
5.Is the atmosphere positive and nurturing, or tense and controlled?