Willow Gardens Care Home

Willow Gardens Care Home is located in Hampshire Lakes retirement village on the second floor of a residential building, accessible by lift or stairs. At the time of inspection, the home was providing personal care and accommodation to 32 people, with capacity for up to 36 residents.

Staff supported people to have maximum choice and control over their lives, ensuring care was delivered in the least restrictive way possible while acting in their best interests. The home maintained policies and procedures designed to protect people from potential harm and risk.