The Willows
Residential Care
24 January 2018
The Willows Residential Care Home
7 beds
About The Willows
The Willows is a small residential care home in Great Barr, Birmingham, providing care for seven residents. Located in the Sandwell area, it supports older people, younger adults, and individuals with learning disabilities. The home is registered to provide residential care to these groups, with staff working to support residents' daily living needs and independence.
The Care Quality Commission rated the service as Good following its most recent inspection in January 2018. As a smaller home, it may offer a more intimate setting compared to larger facilities. Current residents and their families should be aware that the latest CQC inspection report dates from 2018, so it may be helpful to enquire about any developments or changes since that time.
Specialist Care
5 Questions to Ask on Your Visit
When visiting The Willows, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit The Willows, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund The Willows's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
170 Newton Road, Great Barr, Birmingham, West Midlands, B43 6BU
The Willows
CQC overall rating
CQC rating published: 24 January 2018
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