Mercy Care Centre
Residential Care
7 October 2023
Institute of Our Lady of Mercy CIO
50 beds
About Mercy Care Centre
Mercy Care Centre is a 50-bed residential home located on Highfields Park Drive in Derby. The home is run by the Institute of Our Lady of Mercy CIO and provides care for older people, those with dementia, mental health conditions, physical disabilities, and sensory impairments. It received a Good rating from the Care Quality Commission following an inspection in October 2023.
The centre's location in the East Midlands makes it accessible to families in the Derby area. As a medium-sized facility with multiple specialisms, the home supports residents with varying care needs and conditions, offering a structured residential environment suited to individuals requiring ongoing support across different health and wellbeing areas.
Specialist Care
5 Questions to Ask on Your Visit
When visiting Mercy Care Centre, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit Mercy Care Centre, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund Mercy Care Centre's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
310 Highfields Park Drive, Derby, Derbyshire, DE22 1JX
Mercy Care Centre
CQC overall rating
CQC rating published: 7 October 2023
Helpful Guides
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