Hampton Court

34 Scarisbrick New Road, Southport, Merseyside, PR8 6QE

01704532173

Care Type

Residential Care

Inspection date

17 January 2023

Provider

Laburnum House (Shaw) Limited

Beds

26 beds

About Hampton Court

Hampton Court is a residential care home in Sefton, providing accommodation and personal care for older people and those living with dementia. Further details on how the service is currently performing can be found in the findings below.

Hampton Court provides accommodation and personal care for up to 26 older people and those living with dementia in a single adapted building. At inspection, 23 residents were living at the home.

However, significant concerns were identified regarding medicines management. Medicines were not always stored safely, and stock control was not robust. Covert medicines—given without residents' knowledge—were not consistently administered safely.

Risk management processes were insufficient, with staff lacking access to information needed to support people safely. Some care records required updating during the inspection.

Infection control procedures were not consistently followed throughout the home, and cleanliness standards were not maintained. Cleaning schedules were found to be inadequate to ensure a safe environment for residents.

Source: CQC inspection report, 8 March 2023

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 26 places — this is not a vacancy count
Registration checked: Registered · PR8 6QE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 8 March 2023. Latest inspection date recorded: 17 January 2023.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Hampton Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hampton Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hampton Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hampton Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees