Arbor Way

78a Arbor Way, Chelmsley Wood, Birmingham, West Midlands, B37 7LD

01217881937

Care Type

Residential Care

Inspection date

11 March 2021

Provider

Royal Mencap Society

Beds

5 beds

About Arbor Way

Arbor Way is a residential care home in Solihull, providing personal care for people with learning disabilities. The findings below set out the CQC's most recent assessment of the service.

Arbor Way provides personal care for up to five people with learning disabilities. At the time of inspection, four people lived at the home. The service implements robust safety measures, including screening visitors for COVID-19 symptoms and recording temperatures to ensure visits can take place safely.

Personal protective equipment is provided to all visitors. The home shares important information with residents in easy read formats, helping them understand COVID-19 and associated risks, demonstrating a commitment to clear communication and supporting residents' understanding of their environment.

Source: CQC inspection report, 20 March 2021

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · B37 7LD

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 June 2019. Latest inspection date recorded: 11 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Arbor Way's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Arbor Way, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Arbor Way, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Arbor Way's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees