Schoen Clinic York, Wellen Court

The service provides safe care with secure, clean ward environments and adequate nursing and medical staffing. Staff assess and manage risk effectively, minimising the use of restrictive practices while managing medicines safely and following good safeguarding practices. Care plans are holistic and recovery-oriented, developed from comprehensive assessments. The service provides a range of treatments suited to patient needs in line with national best practice guidelines. Ward teams include or have access to the full range of specialists required to meet patients' needs, and staff engage in clinical audit to evaluate and improve the quality of care provided.